SHIPPING POLICY
At MND Jewels, we understand the importance of quick and reliable domestic to our valued customers.
INDIA
Standard: 7 - 15 Business Days
Tracking Your Parcel
Once you've placed your order, we'll promptly prepare and dispatch your package within 48 hours. You will automatically receive tracking information via email, and if you've provided your phone number with your order, we’ll also send it via text message. If you don't find the email, please check your spam folder.
If you have any inquiries regarding shipping, please don't hesitate to direct message us on Instagram at @mndjewels
Order Processing:
All orders are processed swiftly, typically within 2-3 business days. Please remember that we do not process orders on weekends or holidays to ensure efficient handling of your purchases.
Delivery Timeline:
Once your order is dispatched from our warehouse, it will reach your doorstep within 7-15 working days, depending on your location. Our efficient delivery network ensures your products arrive promptly and in excellent condition.
Shipping Charges:
Nominal non-refundable shipping charge of ₹100/- will be added to your order total. We aim to provide cost-effective shipping options while maintaining the quality of service you deserve.
Order Tracking:
When your order ships, we'll send you an email notification containing a tracking number. You can use this tracking number to monitor your order's progress, and we kindly ask for your patience as it may take up to 48 hours for the tracking information to become available.
Delayed Shipments:
In the rare event of a significant delay in shipment, our dedicated customer support team will contact you via email or telephone to keep you informed and address any concerns promptly.
Questions or Concerns:
If you have any questions or concerns about your order, shipping, or delivery times, please don't hesitate to contact our dedicated customer support team at hellomndjewels@gmail.com
We are here to assist you and ensure your shopping experience with us is smooth and enjoyable, whether you're a domestic or international customer.
Thank you for choosing MND Jewels for your shopping needs. We look forward to serving you, no matter where you are.